This Privacy Policy explains how i94records.com collects, uses, and protects your personal data in accordance with applicable data protection laws, including the UK GDPR and EU GDPR where applicable.
1. Information We Collect
When you use our I-94 record assistance services, we may collect the following information:
- Full name, date of birth, passport details
- Travel information related to U.S. entry and exit records
- Contact details (email address, phone number)
- Information relating to additional travellers (if provided)
- Payment and transaction information (processed securely by third-party providers)
- IP address, device, and browser information collected via cookies
2. How We Use Your Information
We use your personal data to:
- Provide third-party assistance services related to I-94 record retrieval, review, or travel history
- Communicate with you regarding your request, status updates, and customer support
- Process payments and optional service upgrades
- Maintain website security and prevent fraud
- Improve our services and user experience
3. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Contractual necessity – to deliver the assistance service you request
- Legitimate interest – for fraud prevention, system security, analytics, and service improvement
4. Data Retention
We retain personal data only for as long as necessary to provide the requested service and comply with legal, regulatory, or accounting requirements.
You may request deletion of your data at any time by contacting us.
5. Data Sharing
We do not sell or rent your personal data.
We may share information only with:
- Secure backend service providers used to process and manage your request
- Payment processors (such as Stripe or PayPal) for transaction handling
- Technical service providers required to operate and secure the website
We are not affiliated with, endorsed by, or acting on behalf of the U.S. government or any official immigration authority.
6. Your Rights
Depending on your location, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing in certain circumstances
- Withdraw consent where applicable
- Lodge a complaint with a relevant data protection authority (including the UK ICO)
7. Cookies
We use cookies and similar technologies to:
- Enable core website functionality
- Analyse website usage and performance
- Improve user experience
You will be prompted to manage your cookie preferences when visiting our website.
8. Data Security
We use industry-standard security measures including SSL encryption and restricted system access to protect your personal data. Only authorised personnel have access to sensitive information.